I just reached back out to OneSaas and they said they have synced it correctly with Connector since it is displaying in chart of accounts. Can you please let me know if there is another way I can try to resolve this? Thanks, Wes
There is nothing wrong with your Connector account, if you can see the payouts by going to the |Chart of accounts, it is |clear that we synced the payouts successfully in your QuickBooks Online account.
The issue here is why QuickBooks Online is not displaying the payouts in the Banking page for reconciliation/match.
Have you tried updating the Banking page?
In your Quickbooks account, go to Banking, then click Update (upper right side).
