Hello there,
Let's check to see if you're not experiencing some browser-related issues. It might be the reason why the transactions recorded reflect a different account rather than the one your selected.
To start with, open QuickBooks in an incognito window. You can use these keyboard keys to use one:
- Ctrl+ Shift + N for Google Chrome
- Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge
- Command + Shift + N for Safari
If it works, you can go back to a regular browser and clear the cache to remove corrupted web files. You can also switch to a different browser to isolate the issue further.
You can also read this article about adding transactions in QuickBooks Self-Employed. It'll walk you through the steps on how to track your income and expenses.
Get back to me anytime if you have any more questions with regards to managing your transactions in QBSE. I'll be happy to help.
