Hi brandsavvy,
Thank you for joining the conversation and for trying the steps that my colleagues shared above.
At this point, it's best to contact our QB Desktop Support. That way, they can use more tools to gather data and investigate this further. They're available up to 6 PM PT today and will resume next week, Monday to Friday from 6 AM to 6 PM PT.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the one you want to use and then Continue.
- Select to chat with us or Have us call you.
On the other hand, if you want to see some references for QuickBooks Desktop, click the Topics menu above and select a topic.
I'm just a comment away if you have any other concerns about bank feeds. Enjoy your weekend!
