Thanks for the prompt response, @weslaughton.
I'm here to provide some details regarding how sales tax reports are calculated in QuickBooks Online (QBO) and route you to the best support to assist you further.
To start, changing or updating your bank account will not affect how your sales tax report is generated, as QuickBooks will automatically calculate the total tax rate for each sale based on the following:
- Your customer's tax-exempt status
- Where you sell and where you ship
- What you sell
For more details, feel free to read this article: Learn how QuickBooks Online calculates sales tax.
If you have already selected the correct Accounting method and Report period, I suggest contacting our Techincal Support Team. They have the necessary tools to securely pull up your account and perform a screen-sharing session to investigate the sales tax report discrepancies further.
In addition, QuickBooks offers a selection of reports to help you review your transactions over time. Please refer to this article for a complete list of accessible reports and instructions on accessing them: Run reports in QuickBooks Online.
You're always welcome to get back to me if you have any other follow-up questions about the sales tax report in QBO. I'll be here ready to answer them for you. Keep safe!
