Let me clarify why you're unable to activate the mobile deposit option for another user, DP77.
As mentioned by my colleague, the feature isn't available to all customers. If you're eligible, you'll see the option to deposit checks when you click on Get Money.
For more details, you can read this article: Use mobile check deposit with QuickBooks Checking. It explains how to enter the check information, endorse one, and submit it.
To learn more about how the feature works as well as answers to frequently asked questions for mobile deposit, click here to view the complete information.
Also, you can bookmark the link to the Community page for future reference. There, you'll find resources and tools to help you manage your accounting processes easily, as well as tips to help your business thrive.
If you have other payment-related concerns or have additional questions about QuickBooks, drop a comment below and tag my name. I'll be delighted to respond to them. Have a good one.
