Similar issue--downloaded CC charges from Chase and Citibank--no problem with the Recognized Charges, but when you add the Unrecognized Charges to the register it loses the Payee...because there is nothing in the Payee column, only the "Downloaded As" column vs the Recognized charges has the info in both Downloaded as and Payee.
Phone support told me to manually enter the Payee data...1400 of them...How bout NO.
Its a software glitch not an issue with my banks as I'm sure Citibank and Chase are NOT having the same problem with their data
So what's the fix, or fix your software so it works like it used to please--this is frustrating--never had this issue in 22 years
