Banking

You're always welcome, Ellen. Good news! I'll show you how to locate the account from your Chart of Accounts.

You need to include the inactive accounts from your Chart of Accounts settings to see your spurious account.

Here's how:

1. Sign in to QuickBooks as an admin.
2. Click on Accounting at the left pane, then Chart of Accounts.
3. Go to the Gear or Settings icon beside Print.
4. Check the Include inactive box under Other.

Once done, all of your accounts will be added to the list. From there, locate and make the account active.

For more tips while organizing and setting up your accounts, you may read through the resources from these articles:

• Add an account to your chart of accounts in QuickBooks Online
• Create subaccounts in your chart of accounts in QuickBooks Online

Feel free to mention my name in the comment section below if you have other questions about your accounts. I'm always here to help. Have a good one!