This was a huge help to me too! However, I did find that I needed to do a couple of preliminary steps.
I'm using QuickBooks Desktop Pro Plus 2022. In my case, I had two credit cards with Bank of America that had been using Web Connect and one that had been downloading automatically; but, the downloading had failed.
The preliminary steps were to:
1. From the main QuickBooks Desktop Menu do: Banking > Bank Feeds > Bank Feeds Center
2. Using each account 'tile?', "Disable bank feeds" for each account associated with the bank for which I was having trouble.
3. From the main QuickBooks Desktop Menu do: Help > Reset Intuit ID Settings.
4. Follow the steps provided by Sarah PECO1.
This worked for me. Good luck to everyone.
