AbegailS_
QuickBooks Team

Banking

Hello, john_Urbandesigncenter.

 

We all want to get paid as soon as possible, and I know how it feels payment delays.

 

Payment holds are done to review the payment processing and ensure there aren't any issues for all the parties involved.

 

I'd like to check this for you and get it taken care of myself. However, as much as I would like to get this handled directly, bank-related concerns require pulling up your account information, which I am unable to do in this public forum.

 

Here's an article where you can see the steps: Contact Payments or Point of Sale Support. Please take note of their operating hours, so you'll know when they're available. 

 

You can keep this article for reference if you bump into an issue with ACH payments in the future: Fix rejected ACH payments or fees in QuickBooks Payments. It has a list of all error codes, along with the steps on how you can resolve them. 

 

Post a reply in the comments below if you have any other questions about receiving online payments in QuickBooks Online. I'll be right with you as soon as I can. Have a pleasant day!

 

Also, I've added these articles to learn more about how you can take and process payments in QuickBooks:

Please let me know if you have other concerns regarding your transactions or Payments account. My team and I will make sure to address them accordingly.