InTexas
Level 3

Banking

Hi GlobalMind,

Your post is in the thread of my original post, so I thought I would reply, but I certainly don't know if this will work for you.

 

For my QB Desktop installation and Chase bank feeds, the only way to process Chase Bank feeds is to login to QB Desktop as the Admin user.  Someone with admin rights is not good enough.  Then, and only then, will Chase Bank feeds work for our shop, as recently as 10 minutes ago.

 

Frankly, I feel your pain and disappointment with Intuit and QB support.  This change in Bank feeds was a downgrade in services without notice.  QB support rarely knows what is going on, and, I have educated a few of them on this matter.  This entire thread is a testament to the lack of Intuit caring about their customers.  From my experience, I do think QB support folks want to help, but Intuit does not support or adequately train them (quoting several support folks I have directly interacted with).

 

But, I'm preaching to the choir.

 

I hope this insight helps, but no guarantees.

 

Best wishes,

InTexas