BillWCH
Level 3

Banking

This is RIDICULOUS.  I have been asking about a fix for the Chase banking problems with QuickBook for more than a month and was last told it was being investigated and I should contact support and give them the number INV-79805 so I'd be "registered" to be informed when there was a fix. Now I see others are being told the issue has already been investigated and fixed???!!!  Well, it's either one or the other and the SAME person who told me to contact support for the investigation has now told someone else it WAS investigated & fixed.

 

DOES NO ONE AT QUICKBOOKS "SUPPORT" HAVE ANY CLUE AS TO WHAT THE ANSWER IS?  THE PEOPLE ON THE PHONE ARE USELESS.