I understand how important it is to get your bank reconnected, @ryan-1234. I'm here to help you get the support you need.
I'd recommend contacting our Customer Care Team. This way, a representative can check and have this investigated. I'll show you how to reach them:
- Click the Help menu in the upper-right-hand corner.
- Type in "Talk to a human", then press Enter.
- Look for I still need a human and click on it.
- Click Get help from a human or Contact Support Team.
- Select between Send a message, Schedule an appointment, or Get a callback.
To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. For more information, check out our support hours and types.
For future reference, I've added these links to help you perform future tasks in QuickBooks:
Keep your post coming if you have further questions about bank syncing issues. I'll be sure to get back to you.
