Hello there, @alliejack, @trailways, and, @JABx3. I wish to provide some details about the current connection issue with US Bank.
The aforementioned banking problem is the subject of an ongoing investigation. Rest assured that a solution is already being developed by our product developers.
I advise getting in touch with our Customer Support team if you haven't already. They will then be able to investigate this further and provide you with the best solution to your problem. Additionally, it enables them to add your account to the group of individuals that are affected. Here's how to reach support:
- Log in to your QuickBooks Online account.
- Go to Help (?).
- Choose between Assistant or Search to proceed.
Kindly check their business hours to make sure they're available for assistance.
Once everything is back to normal, feel free to review this guide on how you can manage online banking transactions in QuickBooks: Categorize and match online bank transactions in QuickBooks Online.
You already know where to find me in case you have other concerns about banking or QuickBooks in general. I'm always ready to back you and your business. Keep safe!
