I also have this problem where I can no longer open PDF attachments in a new window. I don't know if this is a coincidence or if it has something to do with the lockout of my account at the beginning of November. This was not due to a username or password issue, this was a strange error that was happening where the 2FA code wasn't being sent/received. When this happened, I reached out to QB, and they said there was an outage of some sort and it was being worked on. They said only some users were impacted and didn't know why. Eventually, the issue was resolved, and I could get back in. It wasn't long after that the look of QB Online changed for me, and I also started having this problem with my PDFs not opening a new tab with the PDF when clicking on the transaction attachments. I do not see any other comments on my previous issue, did any of you having this PDF problem also get locked out of your account due to 2FA issues? Has your QB menu tree changed recently? The reason I ask is that other users on our QB Online package did not have the 2FA outage issue, have not seen any changes to their QB menu, and can view PDFs in a new window tab without issues. (The 2FA outage I'm referring to had subscription updates titled "Some QuickBooks Online Customers are not receiving login codes" and presumably was resolved 11/01/22 10:47PDT; I have been having issues with QB ever since, unsure if it's all related or not ...including this PDF issue.)
