JessT
Moderator

Banking

Hi Roland12,

 

Thank you for checking your browser's settings. I would have done the same thing.

 

We've actually seen similar cases, and it's indeed a weird behavior. I had a client yesterday with a related concern. Recently, his attachments to bills and POs are automatically downloaded while attachments to other transactions are previewed in a browser. I suggest contacting QBO Support to check this using more tools. That way, we can get to the bottom of this issue.

 

I'm just right here if you have additional questions.