I can see you’ve done your due diligence trying to get this resolved already, bgarrett012.
I appreciate you for performing some solutions to get this sorted out. This occurs when QuickBooks can’t access the fiblueprint.xml file due to user permission restrictions. It'll usually happen when you use QuickBooks in a hosted, terminal service, or Citrix environment. To fix this, let's start by ensuring you have the appropriate user permissions to C:\ProgramData. Here's how:
- Find and open your QuickBooks folder in C:\ProgramData.
- Find and double-click on the fiblueprint.xml file.
- If the file opens, close it and restart QuickBooks.
Once done, try working on your bank feeds again. If you can’t, you need to grant full access to your profile.
- Right-click anywhere in the folder.
- Tap Properties.
- Go to the Security tab.
- Choose Edit.
- In the “Group or user names” section, select Everyone.
- In the “Permissions for Everyone” section, select Full control.
- Close the Edit and Properties windows.
- Restart your computer, then open QuickBooks. Retry working on your bank feeds.
If unable to set the permissions, I recommend working with your hosting provider or an IT professional to update it. If the same thing happens after following the steps above, continue with Solution 2: Fix Microsoft .NET Framework, MSXML, and C++ in this article: Fix System Exception errors.
If the issue persists, please contact our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. Here's how to reach them:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Hit Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account and select Continue and then Continue with my account. If you don't already have an account, make sure to Create a new account.
- We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
- Tap to chat with us or Have us call you.
For future reference when managing Bank Feed transactions, check out this article: Add and match Bank Feed transactions in QuickBooks Desktop.
Let me know how things go on your end and if you need other help in QuickBooks. Just leave a comment below and I'll get back to you. Take care always.
