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Banking
I appreciate all the efforts you exerted to upload your Bank of America transactions in QuickBooks Online, @mcavinder.
We currently receive reported issues about no transactions from Bank of America being uploaded to QuickBooks. Our product engineers are already investigating this issue and working on a fix.
To ensure you'll get an update about the resolution status, I recommend contacting our QuickBooks Support Team. This way, they can add your company file to the list of affected users and provide this investigation number for easy tracking: INV-79688. To reach them, you can follow the steps below:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Select Contact Us.
Once the issue is resolved, you can now categorize your bank transactions to put them in the correct accounts. For more guidance, feel free to check out this article: Categorize and match online bank transactions in QuickBooks Online.
Thank you for your patience while we're working on this, @mcavinder. If you have any other questions about QuickBooks, feel free to leave a comment below.