elecuyer
Level 2

Bank account stopped syncing

One of my bank accounts stopped syncing last week. A different account from the same bank, and a completely unrelated credit card are still syncing. I've attempted the manual "update" button without luck. Today is 11/14 and the bank info still says "updated on 11/7"

 

I am not receiving any errors. 

I have re-entered my login credential for the bank in QBO (and as mentioned, my other bank account at the same bank is still working). 

I have logged in via an incognito window and still experience the same issue.

 

I cannot find anything that addresses this on other discussions and am completely at a loss.