JessT
Moderator

Banking

Hi mbengs,

 

Thank you for joining the conversation and for doing the troubleshooting steps.

 

Our log shows an open investigation regarding the above error message. While waiting for a solution, please contact our QBO Support so they can get your details into a more secure environment and link your account to it.

 

  1. Click on Help and click the Search tab.
  2. Click Contact Us at the bottom.
  3. Enter the error message in the description box and click Continue.
  4. Choose Start a chat or Get a callback.

 

Feel free to go back to this thread if you have more questions in mind. Have a good one!