ASC4
Level 1

Uncategorized income

Hi There!

We are a professional services business with only a handful of monthly transactions. Almost all of the invoices are paid via ACH transfer. It seems QBO auto-matches the invoice to the direct deposit when the client pays the bill. Several days later, when the money hits our bank account, QBO registers it as "uncategorized income." We want to match the deposit to the invoice and be able to reconcile the account, but it does not appear to be an option. Any help would be fantastic, this has been a problem with QBO the entire time we have used the product, and we have not been able to resolve it. 

 

Thank you,

Aaron