Candice C
QuickBooks Team

Banking

Good morning, @SB1234

 

Thanks for joining in on this thread. Allow me to give you some insight into these Chase bank feed issues. 

 

Yes, you'd refresh only the Chase account if that's the only bank that's having an issue. 

 

If the problem persists, I recommend contacting our Customer Support Team for further assistance. They'll be able to use a screen share tool to review your account with you. 

 

Feel free to come back if you have any other concerns. We're always here to lend a helping hand. Take care!