Hi there, @fcole.
Yes, you can definitely connect your bank account in both QuickBooks payroll and the bank feeds.
Did you receive any error messages when you tried it? Let me know so I can help you on how to fix it.
In the meantime, you can troubleshoot your browser as our initial fix to ensure that no internet temporary files stored in there, which mostly causes the error. Here's how:
- Google Chrome, press CTRL+ Shift+N
- Mozilla Firefox: press CTRL+Shift+P
- Internet Explorer: Press CTRL+Shift+P
- Safari: press Command+Shift+N
Check if you can now link your account in QuickBooks banking page. If that works, start clearing the cache in your primary browser. Otherwise, use another supported, and updated browser.
For future reference, check out this link to learn more about connecting bank accounts in QuickBooks. It also includes links to fix specific download errors: What to do if you get a bank error or can't download transactions in QuickBooks Online.
Let me know if you need anything else or should you have more questions while connecting your bank account in the system. I'll be sure to help you out again.
