Hello there, @Rox. I know you're putting much effort into resolving this issue and I appreciate you for that. Rest assured that I'll share some updates about this matter.
As I've checked here on my end, the INV that has been stated above is already closed. We'll need to refresh the connection between your bank and the program. To do this we can update your bank manually. Here's how:
- Go to the Banking page.
- Locate the account you want to update.
- Then, select Update.
However, if you still get the same concern after updating your bank. I'd suggest reaching out to our QuickBooks Support Team. That way, they can securely into your account and check further about the issue. I'll show you how.
- From your Online company file, go to Help.
- Choose the Search tab and then click on Contact Us.
- Put in a brief description of your concern, and then hit Let's talk.
- Select Callback from the option.
- Enter your contact information and click Get a call.
I've also added the following articles for future reference:
If you have trouble managing your bank transactions, feel free to reach back. I'll be happy to assist you. Keep safe!
