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Banking
I understand the importance of timely bank transaction downloads into QuickBooks Online, @TomA & @RLG2478. I want to provide you with some information about the problem.
The issue you're experiencing right now appears to be the focus of an ongoing investigation. I advise contacting our Customer Care Support. This enables them to add your account to the list of affected users.
We'll also notify you via email if there's any progress on the investigation.
Once everything is back to normal, see these guides on how you can manage the transactions:
- Manually upload transactions into QuickBooks Online
- Categorize and match online bank transactions in QuickBooks Online
Keep in touch if you have additional concerns about banking or QuickBooks. We're here to back you up. Take care!