Thanks for sharing the same concern, @Login. We didn't see this coming your way too.
The steps shared by my peer should fix the issue. I'd recommend following the suggested resolution.
Should the issue persists, I'd suggest contacting our Customer Care team to help you check what's causing this to happen, and guide you on the next steps. They can also request to investigate the issue whenever necessary.
Here's how:
- Go to Help, then select QuickBooks Desktop Help/Contact Us., then click Contact Us.
- Enter your concern, then click Continue.
- Log in to your Intuit account, then select Continue.
- Select Continue with my account, then check email to see the code. Enter your code and select Continue.
- Select to chat with us or Have us call you.
Keep in touch if you have additional concerns with your bank feeds. I'll be here to guide you some more.
