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Banking
It has been over 2 years since this original post and I just called to check on the resolution to the "Partially-Recognized" issue and it still does not have a fix. This feature is costing our company so much time to the point where I have had to dedicate staff to this full time. This feature partially-matches to transactions that are not even the correct amounts, or dates or payors - there is not rhyme or reason as to the matches. There is no option in "Batch Actions" for "Not a Match", so we have to go into each item - line by line and view each item. Then we must "add more details" to "add to register" without matching it. We have an average of 200 items a day that we have to manually touch in the Partially-Matched section, there needs to be a way to turn off this feature or make a batch option to unmatch. We have been dealing with this issue long enough and there needs to be a patch and this needs to be escalated up the chain. There is a problem with your software. Love QB , but we have dealt with this long enough.