Maybelle_S
QuickBooks Team

Banking

Hello there, @Kason Kellstrom.

 

Have you tried using the Verify and Rebuild tool? If so, you'll want to download and run our QuickBooks Tool Hub. Then, launch QuickBooks File Doctor. For the step-by-step instructions, check out this article: Fix common problems and errors with the QuickBooks Tool Hub.

 

However, if the issue persists, I recommend reaching our Customer Support Team. This way, we can check your account in a secure environment and see the cause of the problem.

 

Here's how:

 

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. Click Contact Us.
  4. Enter a brief description of your issue, then click Continue.
  5. Select Talk to a Specialist

 

Visit this page if you need help with other QuickBooks Desktop-related tasks. It has our general QuickBooks topics, video tutorials, and Community answers: View all help for QuickBooks Desktop.

 

Please drop a reply if you have follow-up questions about the accountant center in QuickBooks. I'm more than happy to answer them for you.