GebelAlainaM
QuickBooks Team

Banking

Thanks for getting back to the thread, @kusndc.  I'm here to help you get this sorted out.
 

Since, you've tried already the basic troubleshooting processes and still get the same concern. I'd like to request a screenshot from you so that we can investigate why you're unable to see you bank account in the Banking page. Any additional information would be greatly appreciated.
 

If you have any additional information, feel free to post a reply. I'll be here waiting for you. Have a good one!