Hi there, @kusndc.
Thanks for joining this thread. I've got some steps to isolate the issue. I want to ensure you can view your bank transactions and manage everything in one place.
When you connect your account or upload transactions manually, your bank will appear on the Banking page. From there, you can categorize and add your entries to QuickBooks.
If you've done either of them but are yet unable to find your bank on the said page, it can be due to outdated or corrupt cache files in your web browser. Let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:
- Chrome: Ctrl+Shift+N
- Firefox: Ctrl+Shift+P
- Safari: Command+Shift+N
If it doesn't show, I recommend clearing the cache of your regular browser so you can access QuickBooks with a clean slate. Alternatively, you may use a different supported one. You may also consider linking your bank or downloading your transactions again.
Visit me here again in the Community and keep me posted on how these steps work out for you. I'm determined to help you succeed. I'm also here if you need further assistance managing your bank feeds.
