Having the option to disable the auto-match feature in QuickBooks Online (QBO) will surely benefit you, @Adam G. That's why I'm here to provide information about this.
Currently, turning off the blue auto-match feature in QBO is unavailable. The program is set to automatically match the downloaded transactions once it catches entries with similar values and information to your bank statements.
That said, I recommend sending feedback to our product developers to request the addition of this feature. Rest assured that we are bound to improve the program's capability to meet your business needs. Here's how:
- In your QBO company, select the Gear.
- Then, choose Feedback.
- From there, enter your comments or product suggestions and select Next to submit feedback.
Once done, you might want to visit our QuickBooks Online Feature Requests page to track the status of the submitted feedback.
Additionally, here's an awesome resource that you can access to have a guide in managing your transactions: Categorize and match online bank transactions in QuickBooks Online.
It's also recommended to perform the reconciliation process regularly to make sure your accounts are matched. To get started, check out this link for the detailed instructions: Learn the reconciliation workflow in QuickBooks.
I'd love to know updates about this. If you have any other questions about managing your bank transactions in QBO, feel free to leave a reply below. I'm just around the corner to help. Have a good one and keep safe.
