LThompson
Level 1

Banking

I just got out of the loop:

If the message requests a PIN:

  1. Release the Ctrl key, enter the PIN, and then press the Ctrl key again while clicking OK.
  2. The message "Your last online connection was not completed. QuickBooks Desktop is having a problem recovering from this condition" appears.
  3. Continue pressing the Ctrl key and select OK.
  4. Another message appears: "Do you wish to resend this request again to your financial institution, do it only after speaking to the Online Banking Technical Support." Continue pressing the Ctrl key while you click OK. The message will close.