I've honestly tried all of this. I've created a brand new test company and attempted to link an new Credit Card Account to American Express....same error. QB says it cannot access the branding and profile servers.
However, when I try and link a new account to another financial institution, everything works fine.
Could this be a specific problem with American Express? Some research within this forum tells me there is a history of problems with AMEX and QB.
Can you provide a way of overriding the error so I can just delete the account in QuickBooks? I can't even do that. I'm tempted to not use my AMEX for my business if there are going to be persistent problems.
