Let's resolve the error you're having with your bank feeds in QuickBooks Desktop (QBDT), @maxyhome.
To resolve this, disable your Bank Feeds, and update your login and other info for the bank account you use in QBDT. Once done, enable the connection once again.
Before disconnecting the connection, make sure to review, match, and categorize all your transactions to successfully make changes to the bank connection.
To disconnect your accounts from Bank Feeds:
- Go to the Lists menu and then choose Chart of Accounts.
- Right-click the American Express account and select Edit Account.
- Proceed to the Bank Settings and click on Deactivate all online services and then OK.
- Select Save & Close.
After updating or making changes to your bank information in QBDT, enable your connection and download your latest transactions.
- Go to the Banking menu and proceed to Bank Feeds.
- Click on Set up Bank Feeds for an account.
- In the Enter your Bank's name field, find and select your American Express account.
- Click on Continue and provide your online banking credentials.
- Follow the prompts to finish adding the account.
To learn more about editing your bank information by deactivating and reactivating your connection in QBDT to resolve the error you're having, check out this article: Edit Bank Feed settings for bank or credit card accounts.
In case you'll encounter OL and OLSU errors in QBDT, refer to this article on how to fix them: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop. That will tell you more about the error you're having and how to resolve it.
I'm always here if you need more help downloading your transactions from American Express. Let me know by leaving a reply below. Have a great rest of the day!
