Thank you lila-godel for providing an update about the bank connection issue.
Our Engineering Team has already resolved this issue. If edie-delorme is getting the same results, I recommend clearing the browser's history.
Follow the steps on how to delete the history based on your selected browser.
After that, make sure to restart the browser for changes to take effect. Then, sign in to QuickBooks Online and check again the bank connection.
If the same issue persists, you can report this again to our Engineering Team. Simply contact our QuickBooks Live Team so they can create a new case to further investigate the bank connection.
Keep me posted if you have additional questions about the bank connectivity issues. Just leave a comment below and I'll get back to you.
