Banking

Hi @Organicmom365,

I appreciate you for dropping by here in the Community space. I'm here to assist you with the reconciled transactions showing as uncleared in QuickBooks Online.

I've checked the thread, and I can see that my colleagues have provided the necessary troubleshooting steps. I recommend following the instructions above to verify the status of the transactions in question.

You'll need to go to your chart of accounts to determine why it's showing as uncleared on your report. If the information is correct after checking the details, please proceed with contacting our QuickBooks Support Team.

They can help further by providing additional steps to fix the issue when running the Check Detail report. Our support for Plus, Essentials, Simple Start is available from 6 AM - 6 PM PT (Monday - Friday) and 6 AM - 3 PM PT (Saturday). For Advanced, any time, any day.

Here's how you can reach them:

1. Click the Help tab in the upper-right corner.
2. Go to the Assistant tab.
3. Click Get help from a human.
4. Choose Chat with us or Have us call you.

Also, I want to share a link you can use as a reference on how to run a bank report by cleared status in QuickBooks: Run a report of uncleared checks.

I'm always available in this public space if you need more help running reports or managing transactions. Reach out to me by clicking the Reply button below.