Appreciate the update, @Michael199.
I'll make sure you're able to connect and download your credit card transactions from Capital One in QuickBooks Desktop.
Since the issue persists even after following the suggestion shared by my colleague above, I recommend contacting our Customer Care Support. You can work with one of our specialists in creating a ticket letting our engineering team investigate the root cause of the problem raised. To do so:
- Go to Help.
- Select QuickBooks Desktop Help.
- Click Contact Us.
- Enter Unable to connect and download my Capital One credit card transactions in the What can we help you with? text area.
- Choose Chat with us or Have us call you to connect with our team online.
On that same page, I'm also including this article for the list of reports you can use: Create and Manage Reports in QuickBooks Desktop. In this reference, you're able to customize the sources and targets of a certain report to display a certain portion of your business financial activity.
Let me know how it goes in the comments below. Don't forget to include my name, @JonpriL, in your reply so that I can get back here and answer all your QuickBooks online banking concerns. Take care always, @Michael199!
