PCE55
Level 2

Banking

Based on the first example you have given to match Stripe Transactions, there seem to be some missing steps.

 

Once I went to the matching transactions tab, I hit the check mark for the invoice the Stripe transfer is being applied to.  It incorrectly makes the payment the same amount for the Stripe transfer.  

 

By following your steps and entering the Stripe processing fee in as a positive number, it makes doubles the difference that is trying to be resolved.  So I then made the fee amount a "negative" amount.  Then hit the "Save" button, but there was a pop-up that stated the total I was trying to match did not match the "downloaded transaction" amount.

 

I believe I solved the issue by entering the "actual" amount that was paid by the customer towards the invoice, into the "Payment" space under that Invoice.  That along with the "negative" amount for the stripe fee, made the difference "zero" out.

 

Then I hit the "Save" button and the transaction matched successfully.  The final "Total" and "Downloaded Transaction" amounts have to match for the transaction to match.

 

Overall, good steps.  Just missing a few vital steps...however I will hold my breath to see if everything actually is reconciled properly at the end of the month.

 

Hope this helps anyone who has the same issue in the future.  It sucks because no one should have to manually add fees and resolve amounts...what if you have hundreds of transactions syncing between Stripe and QuickBooks monthly? 

 

Originally, I was using QuickBooks Payments for processing all payments but started using a new Field Service Management software and it has Stripe integration.  I would've have stuck to the Intuit ecosystem, but Intuit FSM software no longer utilizes QuickBooks Payments.  Makes absolutely no sense, because I would have to jump out of that software just to take a payment in another software...But now with this whole manual entry of Stripe fees and resolving, I'm stuck jumping back and forth it appears.