I want to ensure you can connect your B&H Payboo or Comenity bank account without any trouble, @pedz.
There are times that pages won't show when your browser blocks them. To have the page show up and complete your authentication, I recommend turning off this setting. You can read and use this article to check the settings for every browser version: Why Doesn't Anything Happen when I Select a Button or Link?.
I also suggest logging in to your bank's website to check if they perform some system maintenance or if there are notifications from their website that need your attention.
Once the authentication is complete and connected to your account successfully, here's an article you can check in reviewing your downloaded transactions: Categorize and Match Online Bank Transactions in QuickBooks Online.
You may also read these articles to learn more about online banking:
Let me know if you require additional information or further clarification in connecting your bank account. The Community always has your back.
