Great to have you in the Community space, @drice11089.
I appreciate you for making sure you meet the criteria in making the bounce check feature available.
Let's work together to figure this out so you can record a bounce check for your customer. To begin, make sure your QuickBooks Desktop (QBDT) for Mac is up to date with the most recent release. This way, we can ensure the software is running with the newest features and updates.
If the issue persists, I recommend that you run the Verify & Rebuild utility tool. This scans your company file for potential errors and promptly corrects them. . I'll show you how.
To Verify:
- Go to the File menu and select Utilities.
- Select Verify Data, then select OK to close all windows.
- Once you’ve verified your data, you can rebuild your company file to fix any errors or data damage that's found.
To Rebuild:
- Go back to the File menu and select Utilities.
- Select Rebuild Data, then select OK to close all windows.
You can also see this article for the complete process: Verify and rebuild data in QuickBooks Desktop for Mac.
Furthermore, I've added these articles that can help you seamlessly manage your accounts and QBDT for Mac:
Please let me know if you need more help with your check and QBDT for Mac. I'll be here more than happy to work with you again. Have a good one!
