NeedH3lp
Level 2

Banking

No, I have not encountered any error messages.  I ended up downloading the bank transactions and manually importing them.  And because getting bank transactions into QBO via this method only works for the last 18 months, I will have to manually create entries for 3 months worth of transactions.  Needless to say, this is highly annoying because the reason I pay for Quickbooks is for the convenience of not having to enter all transactions manually.

 

As of writing this reply, I just got off of an over 2 hour call with Intuit.  Through a variety of troubleshooting consisting of using both "Smartlook" and "Glance", I was told that the issue is 100% on the BOA side and that a ticket has been opened. 

 

I was also informed that my frustration is not an isolated incident with BOA either, so I would expect that more inquires regarding this issue will surface on QuickBooks Support until BOA fixes whatever they need to on their end.  The odd thing is that when I login to my BOA account, I can see into the QBO account for my company just fine...?