Banking
Hello there, @Carrera09s. Let's go over your audit log to keep track of your account's activities. This way, you'll be able to check if someone made changes to your account's opening balance in QuickBooks Online (QBO).
I've replicated your scenario on my end, and the opening balance shouldn't change its amount when updating R to C in the bank register. With this, I encourage you to visit the Audit Log page to see who made changes to your books. Here's how:
- Go to the Gear icon.
- Select Audit log.
- Click Filter.
- Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
- Select Apply.
For more details about the audit log, please see this article: Use the audit log in QuickBooks Online.
Once you're done, you can go ahead and correct your opening balance. You can refer to this article for the step-by-step guide: Enter and manage opening balances in QuickBooks Online.
Also, I would encourage you to reconcile your accounts every month. This helps monitor your income and expense transactions and detect any possible errors accordingly. In case you need a reference in doing or fixing a reconciliation in QBO, you can check out this article: Learn the reconcile workflow in QuickBooks.
Keep me posted if there's anything else you need or reconciliation concerns and managing transactions in QBO. I'll gladly help. Take care, and have a great day, @Carrera09s.
