Rolar
Level 2

Receipt Matching, Search Manually doesn't show all transactions for review

I understand that QBO doesn't always automatically match receipts to imported transactions.  I've read the tips on adding receipts after the transaction has been uploaded from the bank.  I've also read how using the manual search to find a transaction won't work when the transaction has already had a receipt attached or isn't open, or is over 180 days old, etc.  I'm pretty sure none of those is my issue and I don't find any discussion where there is a resolution.

 

Here's an open transaction needing a receipt.

 

410E8297-9436-4E89-9069-3AE474FCF9D6.jpeg

Here's my search looking for the transaction, which isn't found.

EABCC2AF-7080-4FF6-A3CE-DF243B8479F3.jpeg

 

This problem is constant and probably about 10% of my transactions.  So I end up taking a screenshot of the uploaded receipt, saving it to my desktop, then uploading it manually into the transaction.

 

Thanks for your assistance.