CEO07
Level 1

Banking

Unbelievable!!  We just contacted technical support because our bank is not allowing use of Internet Explorer for web connect from Quick Books since IE is no longer supported by MS as of 6/15/2022.  Technical support indicated that it was our bank's issue and it took us a long frustrating conversation to get technical support to understand that IE is not going to be utilized by any companies since MS itself is no longer supporting it.

 

We have to now use a workaround with additional steps, which defeats the purpose of having it all integrated in one software.  We didn't buy QB with these features to have to have additional steps added and features unusable because they are using an antiquated browser that is no longer supported.

 

Now we are having issues with online bill pay through Melio and they told us we should be using Chrome!  Really?!?!   I'd love to use Chrome!

 

How can a company as big a Intuit still have IE as the integrated web browser when Microsoft itself no longer supporting IE?   

I have used QuickBooks for 20 years and have loved it up until the past few years.  This issue is going to be the one that drives us to another vendor unless someone on here knows of a solutions that technical support is unaware of.