Jack,
I hope you've found a solution by now, but on the chance you haven't, I'll share my experience.
I was experiencing the same issues as I mentioned above and had been through all the troubleshooting and fixes that had been suggested with absolutely no luck and the answer always coming down to "it's an issue with your bank". After unnumbered wasted hours with online "help", dropped phone calls, and unreturned phone calls with Intuit, I tried the new account set up fix a second time and it worked. These are the steps I used as best I can remember:
1. Select the Lists menu and select Chart of Accounts
2. Right-click and select New
3. Select Bank and click Continue
4. Enter the Account Name with a slight variation from the original account name (I added an x at the end), enter the same bank account number and routing number as the original account, and click Save & Close
5. Click No to Set up Online Services
6. Right-click the original bank account and click Edit Account
7. Change the account name to match the new bank account you just created
8. Click Yes on the message to merge the account
9. Select the Lists menu and select Chart of Accounts
10. Right-click the new account and click Edit account
11. Change the account name back to the original name
12. Continue to Set Up Online Banking
I've only used QBs Desktop a couple of years so I'm far from an expert, but I got lucky and this worked for me. I've been able to reestablish all of the 3 lost bank feeds.
Sarah
