Cademan4
Level 1

Banking

Quickbooks updates and changes to software since 2020 is sh!t. Things have changed. Things like no longer recognizing payees when nothing has changed with my bank and these payees have been recognized for the last 20 years. Also, QB 2022, you can no longer edit a bill through the "Pay Bills > Go to Bill" function. The program crashes every time. After four days and five QB techs, I finally reached a Tier 3 tech who said the only two ways to edit and pay bills now is to "Vendor Center > Search for Vendor > Select "Bills" from the drop down > Browse through the bill list until you find the bill you want to edit > Open Bill > Edit Bill > Save > Pay Bill" or 'Vendor > Enter Bill > Find > Enter Bill Ref Number > Edit Bill > Save > Pay Bill". Then when you pay the bill the pop up says "Pay more Bills?" or "Done". But if you select "Pay More Bills" and try to edit and pay a bill that way the software will crash.  The software will also crash if you Receive Items with Bill from a purchase order and then try to pay it in one process.  Quickbooks is very good at blaming users, other programs, anti-virus, internet settings, etc, etc, but they KNOW that these terribly inconvenient glitches exist in their software (tier 3 techs determined the issue in 30 seconds) yet they still sell this crap! It's bullsh!t. It negatively affects business. It's unacceptable really.