gosto44
Level 1

Activate direct deposit - error message 40001

Hello, I've been trying to activate direct deposit for several weeks. I've been on chat or phone support with Quickbooks for about 5 hours and they still can't fix the problem. I keep getting error number 40001.

I've tried all their solutions, but none have helped. Each time I contact them the beginner level support always tries the same solutions. Even the tier 3 support couldn't help. Even more frustrating is that they promised to send me an email with the solution, but that didn't happen. Several times the call with they gets disconnected and no call back.

To top it off, the Contact Us option on my quickbooks pro plus 2022 isn't working. 

This is my worst experience with quickbooks in 18 years.