Hello,
QBO Support has not been able to fix the situation that was caused by the software.
I spoke to support yesterday two times and one of the support individuals will get back to me on Monday with a possible fix.
The problem is as follows:
Should the payroll tax E payments is not paid by the date fixed by QBO Payroll, then the system is locked and the E payment cannot be made until after the 15th of the month.
In my case, I made the E payment on 16th of the month after trying to make the payment on 12th, 13th, 14th, and 15th. (The QBO Payroll E payment was locked)
The 16th E payments downloaded to the review window in QBO, but the transactions will not match the payroll system. (Usually, the E payments will match automatically)
It is a system issue with QBO Payroll.
Thank you, Brenda
