I understand how you feel right now, @sdawn0206-icloud
I'd like to help and make sure you get the best assistance for your concern.
Merchant accounts aren't closed or deactivated unless you've requested for it. We’ll have to identify the root cause of why the account is no longer active. The process requires us to collate personal data to open an account.
I'd recommend contacting our Payments Support Team to review the security of your account. You can reach them using this link: Contact Payments Support.
To view the support hours and types, check out this article: QuickBooks Payments Service.
Meanwhile, payments are deposited to your account within five business days if this is your first time to use QuickBooks Payments. This is because we are still setting up your merchant account. The next time you receive the customer payments will be deposited to your account a lot faster. You can also log in to your merchant account to see what is the status of those deposits. You can use the following links for reference:
Please know the Community has your back. If you need help with QuickBooks, feel free to post a comment below. I’ll be right here to assist further. Have a good one.
