Banking

Thanks for joining us here today, @GVDP.

I'll share the steps on how you can match your customer payment. You'll want to use the Find match or Find other matches option. This way, you're able to match the downloaded transactions with your QuickBooks transactions. 

Otherwise, you'll have to locate the customer invoice and check the associated payment to it. Make sure to record the payment by going to +New and then Receive Payment. This way, you're able to match your QuickBooks transactions with your downloaded bank transactions.

For more information about the process, please check out the links below:

• Unmatch downloaded bank transactions or move them to another account.
• Tips for working in QuickBooks Online's Bank Feed.

Once you're down matching transactions, you'll want to reconcile your checking account. Reconciling gives you insight into your business and QuickBooks process as easy as possible.

Please let me know how it goes after trying the above steps or if you have additional questions or concerns with customer payments. I'll be around to assist you. Take care and have a wonderful day ahead.