Anonymous
Not applicable

Banking

I have just entered many checks into QuickBooks.  I'm trying to match them with downloaded transactions and none of the downloaded transactions offer a MATCH.  When I click on the transaction, it has ADD checked.  When I check MATCH, it takes me to a page with multiple checks to select from.  How do I get the downloaded transactions to offer the matches when I click on them.?  All of my other QuickBooks Online clients show that option - this one does not.  I am listed as an accountant for the client I'm having troubles with.  I'm listed as a user on my other clients.